"The recent training organised by the East Midlands Academic Health Science Network was extremely important and productive in providing valuable knowledge of Gypsy and Traveller communities and barriers preventing service engagement. You have provided a forum for honest and informative discussions and facilitated the development of good practices and the sharing of experiences of service providers. 

Both events were an opportunity for attendees to learn and develop new engagement skills in a professional, balanced and pleasant environment. Gypsylife highly recommends working and engaging with East Midlands Academic Health Science Network and value all the work which helps both communities and services.”

Nathalie Bennett, Gypsylife

12. PPI teamWhat?

Improving patient experience and outcomes are at the heart of everything we do, and with this in mind EMAHSN has adopted Public and Patient Leadership (PPL) and Inclusion as key priorities.

The East Midlands is one of the most diverse areas of the UK with key areas of inequalities. We work to ensure our core projects and programmes take on board the views and needs of patients, carers and service users, including people from underserved / under represented communities.


The NHS is going through an unprecedented period of change, involving the rapid transformation of services. Balancing the need to make efficiencies – whilst maintaining and improving outcomes and experience for patients – can be very challenging.

Involving patients from diverse backgrounds in innovation development and deployment is a critical part of introducing new services and / or innovations effectively. The EMAHSN team plays a key role in ensuring the patient voice is central, heard and acted upon.

What's the impact?

  •  Hosting the East Midlands PPI Senate, an independent region wide group of patients, carers and the public who provide expert guidance and advice to health, care and academic organisations across the East Midlands on effective PPI
  • Organising masterclasses on how to engage underserved groups – for example Roma Gypsy and Traveller, Children and Young People and Lesbian, Gay, Bisexual and Transgender plus (LGBT+) communities
  • Top Tips’ guides to involve diverse communities
  • PPI Group Bursaries with funding for groups demonstrating inclusive ways of involving underserved patients and the public
  • Undertaking Equality Analyses for our core projects and programmes, ensuring we consider and mitigate discrimination for any protected characteristic and health inequalities
  • Establishing the ‘Peoples Panel’ in healthcare services which provides independent scrutiny on the Equality Analysis of EMAHSN projects and programmes
  • Providing Unconscious Bias (UB) training for our staff and Board members building our understanding of how UB can inform daily interactions

What's next?

The EMAHSN PPL team will continue to champion the patient voice and develop our involvement capbilites.